The SFMTA hacker got hacked himself

A security researcher was able to guess the answer to the secret question on the hacker’s email account, and reset the hacker’s password. Bian Krebs observes,

Finally, as I hope this story shows, truthfully answering secret questions is a surefire way to get your online account hacked. Personally, I try to avoid using vital services that allow someone to reset my password if they can guess the answers to my secret questions. But in some cases — as with United Airlines’s atrocious new password system — answering secret questions is unavoidable. In cases where I’m allowed to type in the answer, I always choose a gibberish or completely unrelated answer that only I will know and that cannot be unearthed using social media or random guessing.